Help
Shipping & Returns
Simple, friendly policies so you can shop with confidence.
Shipping
- Processing time: Orders ship within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays begin processing the next business day.
- Carriers: We ship with USPS or UPS, depending on the size and weight of your order.
- Tracking: Every order ships with tracking. You’ll get your tracking number by email as soon as your package is on its way.
- Free shipping: Orders of $75 or more ship free within the United States. Your cart shows how close you are.
- Shipping cost: Orders under $75 ship for a flat $9.99 anywhere in the United States. Your cart shows the shipping charge before you pay. If you’re ordering through our contact form, we’ll confirm the shipping cost with you before you pay.
- Delivery times: Once shipped, most packages arrive within 2–7 business days. Carrier delays can happen, especially around holidays, and are outside our control, but we’ll always help you track things down.
- Where we ship: We currently ship within the United States.
- Sales tax: Sales tax is charged on orders shipped to Texas. Choose your ship-to state in the cart to see the exact total before you pay.
- Large items: Bigger or heavier items may take a little longer to pack and ship. We’ll let you know if anything changes after you order.
Returns
- Return window: Returns are accepted within 14 days of delivery for items in the condition you received them, with all included parts and accessories.
- How to start a return: Contact us with your order details and the reason for the return. We’ll reply with return instructions. Please don’t send items back without contacting us first.
- Refunds: Once we receive and check the returned item, we’ll issue your refund to the original payment method. Return shipping costs are the buyer’s responsibility unless the item arrived damaged or not as described.
- Items are sold as described. Please read each listing and look at the photos carefully. If you have any questions about an item, message us before you buy and we’ll be happy to help.
Damaged or wrong item?
If your order arrives damaged or isn’t what you ordered, contact us within 3 days of delivery and include a few photos of the item and packaging. We’ll make it right with a replacement, return, or refund.
Order changes & cancellations
Need to change or cancel an order? Reach out as soon as possible. If it hasn’t shipped yet, we’ll do our best to update it.
Questions?
We’re here to help. Send us a message, email support@dailydigitaldeals.shop, or check our FAQ.